Sites like Yelp and TripAdvisor give customers the perfect platform to vent, but sometimes the businesses hit back with vengeance. This is why we love the Irish.
It looks like tables might slowly be turning in the battle between amateur reviewers and the establishments they critique.
It must be rather disheartening when the business you’ve worked so hard to establish takes a beating online. You could always respond like this though.
Previously known as the breakthrough company for holiday reviews, TripAdvisor has come under attack for false reviews quite a bit recently, and been sued quite a bit too. Now the British advertising watchdog, the Advertising Standards Authority, has launched a formal investigation into the hugely popular travel review website because the company is probably in breach of the advertising code.