As the battle for market share between South Africa’s ‘Big Five’ banks heats up, a new business model is looking to change the game.
We don’t like to say we told you so…but we did kind of have a rant of epic proportions last week along similar lines. It seems automated cold-calling people is just one of Standard Bank’s many problems.
How resilient is your internet banking? IT issues plague all online industries, and internet banking is not immune. John Lyons, PwC UK Banking/Technology Resilience partner, says there are a couple of reasons why online banking is not as resilient as what it should be.