Facebook is introducing new features to WhatsApp, including improved ways to shop and communicate with businesses.
Some South African companies have gone on to achieve great things due to their customer service, whereas others are regularly torn apart for their shortcomings.
Yet another South African airline is in hot water as a few of its flights have been grounded due to unknown reasons.
Hell hath no wrath as a customer scorned. Look what this guy did after rubbish customer service at a Cell C store in Joburg…
Sure, a hospital is a business- but is patient care really just customer service?
We’ve told you a lot about the shenanigans of SA’s Big Four banks recently. Yesterday a Twitter storm erupted around Standard Bank and FNB, with the former accusing FNB of misleading advertising. The irony? The mud-slinging quite quickly turned in the direction of Standard Bank, with Tweeters taking FNB’s side. Here’s a snapshot of what happened.
This hurts me somewhere deep inside. A customer disgusted by the poor service at Lamborghini China service station responded to the situation by hiring a mob with sledgehammers to tear into his Lamborghini Gallardo L140 – this, apparently, to draw attention to poor customer service.