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Few things over the past 18 or so months have kept me (relatively) sane more than a reliable internet connection.

Multiple laptops often streaming at the same time, phones scrolling aimlessly through social media posts, and maybe even a download running in the background – like many, my home doesn’t operate at peak functionality if I’m not connected.

We’ve come to expect the likes of Eskom to drop the ball, but the same cannot and should not be said about our internet service providers (ISPs).

The most recent MyBroadband ISP report, for Q3 2021, sees RSAWEB dethrone Cool Ideas as the country’s top ISP.

First, it was Cape Town, and now it’s the whole of South Africa.

More from the RSAWEB blog:

The report is based on data collected through MyBroadband’s mobile speed test apps and web-based speed test portals between 1 July 2021 and 30 September 2021.

After a user performs a speed test, they are asked to rate their ISP based on their satisfaction with the service.

These customer satisfaction ratings are then processed to produce a customer satisfaction percentage for each ISP. Higher scores indicate a better customer experience.

During the period in question, South African broadband users performed close to a million tests on MyBroadband’s speed test platform, so it’s a pretty hefty sample size.

From that Q3 ranking, here is the full top 10:

RSAWEB climbed from fourth in the previous report to top the lot, with its customer satisfaction score rising from 78% to 81%.

Telkom scored 62% in case you were wondering, which still put it above Rain (59%).

Whether it’s for your home, a small to medium-sized business, or a large enterprise, perhaps it’s time you went with South Africa’s finest.

[source:rsaweb]