Woolworths keeps getting it wrong, so let’s do a recap of some of the highlights from the last couple of months.

Back in April, Woolworths was attacked for using genetically modified ingredients.

Then the Woolworths CEO was forced to admit that the company doesn’t understand fashion.

And, of course, the latest food scandal – Woolworths organic food was found to contain a banned pesticide.

Now, the retailer is under fire again, this time for having CCTV cameras in the changing rooms at a KwaZulu-Natal shopping centre.

Here’s News24.

Last week, Woolworths shopper Sonal Madhoo posted a picture on Woolworths’ Facebook page, saying: “Hey WOOLWORTHS, what’s up with the cameras in the fitting rooms of your Pavilion Shopping Centre store? Are you usually in the business of invading the privacy of your customers?”

Hundreds of social media users commented on the post, saying that they would no longer try on clothes in the changing rooms.

Woolworths head of communications, Kirsten Hewett, responded that the cameras are fixed to survey the entrance to the changing room section, and cannot see inside the changing stalls.

“These cameras are there to check that the correct service procedures are being followed,” the company reportedly said in a statement.

“There is no visibility into the cubicles or even the passage between the cubicles,” Woolworths said.

Judging by the above image, I’d say that the camera is very much inside the changing stall.

If the cameras were found to be able to see inside the cubicles, the law states that this would constitute a breach of one’s constitutional right to privacy.

“It is one thing to erect a sign, giving notice to shoppers that they are under CCTV surveillance. Being informed is a key aspect to avoiding allegations of invading privacy. It is an entirely different thing to give such notice in a change room. In that environment, users have a legitimate expectation of privacy.”

I think the basic lesson here is to ensure you don’t have cameras situated inside the cubicles themselves, because that’s always going to cause drama.

[source:news24]