Yesterday we brought you a story about Nedbank and their habit of spamming customers. It turns out they ARE breaking the law.

Just to recap, Nedbank sent me (and many others it turns out) the following SMS.

I certainly didn’t ask to receive this spam, but even worse, they want to charge me to opt out.

Section 11 of the Consumer Protection Act

11. Right to restrict unwanted direct marketing.—(1) The right of every person to privacy includes the right to—
(a) refuse to accept;
(b) require another person to discontinue; or
(c) in the case of an approach other than in person, to pre-emptively block, any approach or communication to that person, if the approach or communication is primarily for the purpose of direct marketing.
(2) To facilitate the realisation of each consumer’s right to privacy, and to enable consumers to efficiently protect themselves against the activities contemplated in subsection (1), a person who has been approached for the purpose of direct marketing may demand during or within a reasonable time after that communication that the person responsible for initiating the communication desist from initiating any further communication.
(5) No person may charge a consumer a fee for making a demand in terms of subsection (2).

So there you have it – one of the big four banks does not give stuff about the consumer, nor about any silly laws.

Original article HERE.