Gordon Ramsay’s Fox reality TV show “Kitchen Nightmares” has featured a real life nightmare in Amy’s Baking Company in Scottsdale, Arizona. The restaurant has been receiving some serious hate mail on their Facebook and Yelp pages. Ramsay had his work cut out for him on this episode where he was challenged on every point he put forward to owners Amy and Samy Bouzaglo. Maybe because according to Amy, “the customer is not always right.”
These are some of the comments posted on Yelp:
This place makes Subway or MacD seem like fine dining.
Awesome restaurant if you’re a masochist! I’ve been insulted, humiliated and put down so many times in an evening that I got my fill for a year.
From the video you can see that the couple seem to be ready for a fight at any moment, never backing down. So it was only natural that the couple fought back on their Facebook and Yelp pages in all caps.
WE ARE NOT FREAKING OUT. WE DO NOT CARE ABOUT A “WITCH HUNT” I AM NOT A WITCH. I AM GODS CHILD. PISS OFF ALL OF YOU. F**K REDDITS, F**K YELP AND F**K ALL OF YOU. BRING IT. WE WILL FIGHT BACK.
That is one way to get customers to your struggling restaurant hey? Then there was another post.
To all of the Yelpers and Reddits: Bring it on. you are just pussies. come to arizona. you are weaker than my wife, and weaker than me. come to my business. say it to my face. man to man. my wife is a jewel in the desert. you are just trash. reddits and yelpers just working together to bring us down. Pathetic.
And another.
This is Samy. I am keeping note of all names here. We will be pursuing action against you legaly, and against reddit and yelp, for this plot you have come together on. you are all just punks.
And the cherry on the cake was the poor quality food. Ramsay had sent back several dishes and when he confronted Amy regarding the food, she seemed to have an answer for everything. Wait there is more. Viewers were outraged when Amy and Samy were seen taking the tips off their staff members, with one waitress expressing to Ramsay that she never received her tips. But of course the pair denied this allegation by taking to their Facebook page to clear the air.
We do not, nor have we ever stolen or taken any of our servers, waitresses, or waiters tips at Amy’s Baking Company. We pay our staff members anywhere between $8.00 to $14.00 per hour to ensure that at the end of the week regardless of it being busy or not, that they go home with money and a well paid paycheck. As do many other restaurants. They are aware of this when they are hired. I would challenge any of our employees past or present to come forward with proof that we have ever done such a horrible thing.
This was possibly the best worst kitchen nightmare ever. When this made news, the couple seemed to deny any posting of any statements on either their Facebook or Yelp pages.
Obviously our Facebook, YELP, Twitter and Website have been hacked. We are working with the local authorities as well as the FBI computer crimes unit to ensure this does not happen again. We did not post those horrible things. Thank You Amy & Samy.
[Source: The Daily Beast, YouTube]
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