A US FedEx courier recently threw a computer monitor over a wall. The incident was caught on a nearby security camera, uploaded to Youtube, and has since been viewed nearly 4,5 million times. Here it is:
Fedex quickly responded with a good example of how any company can circumnavigate a potential PR disaster. Here is the video of Matthew Thornton, FedEx senior vice-president of US operations, addressing the issue:
https://www.youtube.com/watch?v=4ESU_PcqI38
[Source: CBS]
